Technical Question

2023-05-31 Why sometimes the motor cannot be pulled fibric?

Due to the influence of winter...

2023-04-27 Why should we set extension and retraction times?

Because different awning has d...

2023-04-27 Is the motor protected?

The motor is with temperature ...

2023-04-27 How to set the remote Extension and Retraction time?

Please use the USB tool to mak...

2023-04-27 Why don’t remote control work?

Firstly, check the connector t...

2023-04-27 What if there is a mis-operation?

Generally, if the software is ...

2023-04-27 How to set the opening and retraction time?

Firstly, record the retraction...

2023-04-27 How far can LED human body sensors work?

It is general within 5 meters ...

2023-04-27 Why don’t the light strip work with the Infrared Security Sensor?

Firstly, check if the connecto...

2023-04-27 Can the vibration button level be set in addition to these 3 levels?

Of course, the specific operat...

2023-04-27 After the awning is extended, how longs will the wind sensor be activated?

After the awning extended, do ...

2023-04-27 I have set the wind speed level, why don’t the vibration work?

Firstly, check if the wire con...

2022-09-30 Can I replace my existing manual Awning with iEaves Power Awning?

Yes, our products are compatib...

2022-09-30 Why is the pitch handle so hard to adjust?

Adjust the pitch handle needs ...

2022-04-17 How adjust the motion sensor sensitive?

There are two methods, on...

2022-02-16 Why Choose iEaves Power Awning?

iEaves Awning is new fresh pow...

2022-01-17 Why the automatic can not retraction 100%?

Because the automatic retracti...

2022-01-17 Awning rolls up backward?

This is not a defect. To corre...